Delivery, returns and the questions we get most

Singapore — 1–2 business days. Malaysia — 3–5 business days. Thailand and Vietnam — delivery time varies by courier. Excluding weekends and public holidays.

Every parcel goes by registered, trackable postage. Delivery in Singapore is free with no minimum spend. Malaysia is free over S$50 (S$1.99 below); Thailand and Vietnam shipping is calculated at checkout. Couriers can add delay in transit — your tracking link shows the live status.

For international orders, any applicable import taxes, duties or fees are the recipient's responsibility.

Please double-check your delivery address before ordering — incorrect or incomplete addresses can delay delivery, and re-delivery is chargeable for both local and international parcels.

Yes — we ship Australia-wide. Standard delivery is A$9.95 and free on orders over A$99 (minimum order A$35). Orders arrive in 3–7 business days with tracking provided. There's nothing extra to pay on delivery — no import duties or taxes. Prices are shown in AUD; your final amount is confirmed at checkout.

• Mije Seoul reserves the right to accept or reject requests for exchanges and refunds.
• Valid claims will be addressed with a one-for-one item exchange if stock is available, or a refund via store credit.
• No cash refunds are available, and delivery fees are non-refundable.

• Returns and refunds may only be considered in cases of incorrect deliveries and/or defect of goods upon receipt.
• Items must be unworn, unwashed, unaltered, and retain their original tags and packaging.
• Exchanges for local orders must be initiated within 7 days of receipt.
• Returns must be shipped back using a tracked delivery method. Mije Seoul is not responsible for losses incurred through untraceable shipping methods, and return shipping costs are borne by the customer.
• Minor stains or loose threads that may occur during the manufacturing process are not eligible for a refund.

• Upon receipt and verification of the return, exchanges or store credits will be processed.
• For exchanges where the new item is of equal or lesser value, no additional payment is required. If the new item costs more, customers will need to pay the difference.
• Items bought with discount codes are eligible for exchange unless otherwise stated. Sale items are not eligible for exchange or refund.

• Items purchased through third-party retailers are not eligible for exchange or refund through Mije Seoul.

Every piece lists the garment's real measurements and our model's height, so you can check them against a piece you already own and love. If you're between the numbers, the fit verdicts in reviews tell you how it sat on women your height.

Exactly what the strip above says — that's the definition we use everywhere, on product pages and in reviews. We never use "runs small" or "size up": most pieces are one size, so the verdict describes the cut, not a size to change to.

Every option shown at checkout for your country — major cards plus the local methods our checkout supports.

Message us with your order number as soon as possible. Once a parcel is with the courier we can't pull it back — but we'll always tell you honestly what's still possible.

Most pieces are a single buy from Seoul and don't return. Tap Notify me on the piece and leave your email — that's the exact list we check first whenever something can be re-bought.